Shipping policy

ORDER PROCESSING:

Please allow 24-72 hours to process your order. Expect an email within two days to let you know your order is on the way!

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

Domestic Shipping is always free.

Shipping Insurance is available at checkout for $2.99. If there are any issues with your order from the time we drop it off at the shipping service until it is delivered to you, we will replace the order immediately.

INTERNATIONAL SHIPPING:

Shipping charges for your order will be calculated and displayed at checkout.

Shipping times vary from 7-21 days depending upon the destination country's custom clearance process.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Grip Spritz is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

If your order arrives damaged in any way, please email us as soon as possible at Matt.Olen@GripSpritz.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at Matt.Olen@GripSpritz.com.